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A. General

  1. Acceptance of these terms and conditions by you is a condition precedent for placing an order at Whoopee Wooden Toys. You acknowledge that You have read, understood and agree to be bound by these terms and conditions as all orders and purchases made through www.whoopeewoodentoys.com.au are subject to the terms and conditions outlined here.
  2. These Terms and Conditions may change from time to time without prior notice, at our discretion.
  3. Whoopee Wooden Toys reserves the right to correct errors or inaccuracies and change or update information on this website at any time without prior notice, including in respect of prices and availability of items. Whoopee Wooden Toys accepts no responsibility for any errors or omissions contained within the Website.
  4. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars only.
  5. Whilst due care is taken in preparing the information contained on our website, Whoopee Wooden Toys does not provide any warranty, guarantee or promise (whether express or implied) concerning the content, completeness, accuracy, reliability, suitability or availability with respect to our website or any product or any other information or data that may be displayed on our website.
  6. Whoopee Wooden Toys expressly disclaims all liability for any loss or damage including without limitation, indirect or consequential loss or damage (to the maximum extent permitted by law), of any kind arising out of the use, reference to or reliance on any information contained within the website or obtained through it.
  7. Use of our website is entirely at the users’ own risk.
  8. Whoopee Wooden Toys reserves the right to limit the quantities of certain items which you, your family or any group can purchase.
  9. We only sell products that we stock (with the exception of Kidkraft products and some Hape products which are dispatched by a third party). In the unlikely event that the goods you purchase are not available, we will notify you of the same and provide you with an estimate of expected dispatch and delivery times.
  10. In an effort to be kind to our environment, Whoopee Wooden Toys will, where practical, use old cartons to pack and ship your order.

 

B. Returns - 100 Day Money Back Guarantee

  1. At Whoopee Wooden Toys, you always come first. We want you to enjoy an effortless, hassle-free shopping experience and that’s exactly why we have a no fuss, no questions asked 100 DAY MONEY BACK GUARANTEE. Please read our 100 Day Money Back Guarantee terms and conditions available on our website.

C. Shipping Policy

  1. Whoopee Wooden Toys delivers only to physical addresses within Australia. Our products can only be shipped internationally with prior arrangement made by contacting team@whoopeewoodentoys.com.au
  2. Whoopee Wooden Toys uses several courier and postage companies to deliver your orders as quickly as possible and within any time periods indicated. We endeavour to dispatch all orders (save for some Hape products and all Kidkraft products) on the next business day provided that Whoopee Wooden Toys receives full payment. However, any time periods that may have been provided for dispatch and delivery cannot be guaranteed as Whoopee Wooden Toys relies on third party courier and postage companies to collect and deliver your order. As such, Whoopee Wooden Toys cannot be held liable for any loss or damages that may arise from any delays in dispatch and delivery.
  3. If a courier company cannot complete delivery (for any reason) and subsequently returns an item to Whoopee Wooden Toys then the following shall be borne by the buyer (i) actual re-delivery costs and (ii) a handling and processing fee of $10.00. Whoopee Wooden Toys will only process the re-delivery of the returned item upon full payment as stipulated in this paragraph 3.
  4. Shipping times vary depending on your location.
  5. Unless otherwise stated, all orders are dispatched on an ‘Authority to Leave’ basis, with standard shipping (i.e. not express shipping) and with no insurance. Please arrange for someone to be at the delivery address to receive your order as any order that has been duly delivered will be deemed received and Whoopee Wooden Toys cannot be held liable for any loss or damage.

D. Limitation of Liability

  1. Any liability of Whoopee Wooden Toys under these terms and conditions for product(s) supplied shall be limited to the replacement of the product(s) or the supply of equivalent product(s) or to the rectification of the defect at the sole election of Whoopee Wooden Toys.
  2. Whoopee Wooden Toys shall not be liable for any loss or damages suffered by you for any economic loss or consequential loss or damage including but not limited to, loss of profits, loss of opportunity or of the benefit of the products or any part thereof.

 E. Coupon Codes

  1. Coupon codes cannot be used for products that are already on sale or for shipping charges and costs.
  2. A maximum of 1 coupon can only be used per transaction.